Privacy Policy

1. Introduction

HiveTechs Collective LLC ("we", "us", or "our") operates MarkupHQ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and password (hashed) when you create an account.
• Usage Data: Pages visited, features used, timestamps, and interaction patterns to improve our service.
• Device Information: Browser type, operating system, and screen resolution for compatibility purposes.
• Uploaded Content: PDF files, images, and markup annotations you create within the service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process your transactions and manage your account
• Send you service-related communications
• Respond to your requests and support inquiries
• Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party services that help us operate our platform:

• Cloudflare: Infrastructure, CDN, and security services
• Paddle: Payment processing and billing management

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at support@hivetechs.io.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

7. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure password hashing, and regular security reviews to protect your data.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@hivetechs.io.